No Sound comes out:
This can be caused by one of several things:
You don't have a sound card.
Your sound card is not plugged in correctly.
You don't have the correct sound drivers for your card.
Something else is hogging the sound card.
You've turned off the sound.
You speakers are not turned on.
Your speakers are not plugged into the proper output of your sound card.
Your spearkers are turned on but the sound is too low.
Your volume control in your multi-media panel is turned too low.
You have set the sound in your multi-media panel to mute.
Your hearing aid is not turned on.
Your hearing aid is turned on but your batteries are dead.
Sounds come out but you don't "hear" them because you don't recognize the sound as coming from the computer and have mistakenly blamed the next door neighbor for all the drumming noise.

As you can see there are many things which can go wrong go wrong go wrong....

First thing. Find another program on your computer which will successfully make sound.

If you can not find any other program on your computer which will successfully make sound what makes you think our program will succeed where everything else fails?

After you find some program which will successfully make sound then try our program.

If no sound comes out, close all programs on your computer except ours. i.e. make sure no other program is hogging the sound card. Then try our program again.

If another program makes sound but ours doesn't let us know. We'll look into it.

If no other program makes sound contact your computer sales person or the geeky kid next door that builds computers in his or her sleep.

The graphics look mangled:
If you are seeing mangled graphics this could mean that the video drivers for your video card are not up to snuff. You could either try downloading new drivers (yeck sounds hard) or you could try changing your video mode. I have a friend that can only view certain programs in 24bit mode. On my computer if I use my 640x480 screen resolution the mouse arrow is offset by an eighth of an inch. This is a bad video driver. One of the top video cards in the world and the idiots can't fix the 640x480 video mode. Want to know what they told me to do? They said use 800x600. Not very compassionate. But alas that was my only option. Either that or learn to mentally shift the position of the mouse.